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• Specimen Collection & Processing: Perform blood draws and other specimen collections (e.g., urine or fecal) as per established procedures. Label, centrifuge, split, and freeze specimens according to test orders.
• Patient Interaction: Greet patients in a courteous manner, explaining the venipuncture (blood draw) or specimen collection process in a clear and calm way to reduce patient anxiety.
• Documentation & Accuracy: Match laboratory requisition forms to specimen tubes, ensuring all test requisitions and labels are 100% accurate. Update patient information as required.
• Specimen Handling: Store specimens at the appropriate temperatures, ensure proper packaging for transport, and follow protocols to maintain specimen integrity.
• Technical Proficiency: Demonstrate proficiency in using straight and butterfly needles, adhering to proper collection methods, and processing specimens according to laboratory standards.
• Compliance: Understand and comply with OSHA, DEP, and other relevant regulations. Attend annual department training as required.
• Communication: Answer telephone inquiries, read laboratory results to assist in answering questions, and perform other duties as assigned.

1. Education: High School Diploma or GED.
2. Certification: Valid Phlebotomy certification for the state of employment (certification is required in states such as CA, LA, NV, and WA).
3. Experience: Minimum of 6 months of experience performing venipunctures in a fast-paced laboratory or hospital setting. 0-2 years of experience in phlebotomy is required.
4. Skills: Proficiency with Microsoft Office Suite.

• Patient Interaction: Strong interpersonal skills, with the ability to interact effectively with patients both in person and over the phone.
• Attention to Detail: Ability to work independently with a high level of attention to detail.

Education: High School