The Phlebotomist - I plays a vital role in providing excellent patient care by preparing specimens for laboratory testing and performing screening procedures. The Phlebotomist is responsible for drawing high-quality blood samples while fostering an atmosphere of trust and confidence with patients.
Principal Job Duties:
The following duties may include but are not necessarily limited to:
Perform blood draws, label specimens, centrifuge specimens, record maintenance data, decontaminate equipment, and update patient information.
Greet patients appropriately and treat all customers in a courteous and professional manner.
Collect specimens according to established procedures and clearly explain the process of venipuncture (blood draws) or other specimen collections (e.g., urine or fecal).
Reduce patient anxiety by providing a calm and supportive environment during the collection process.
Demonstrate proficiency in using straight needles and/or butterfly needles for blood collection.
Fully understand and follow physicians' orders for specimen collection and processing.
Ensure laboratory requisition forms are matched correctly with specimen tubes, label and process specimens as required by the test order (centrifuge, split, freeze, etc.).
Verify that test requisitions or computer labels are accurate to ensure 100% correctness.
Package specimens properly for transport, ensuring the integrity of the specimen during transit.
Store specimen samples according to required temperatures and follow the correct protocol for labeling, collection containers, and transport procedures.
Maintain proficiency in proper collection methods and specimen processing.
Comply with OSHA and DEP regulations to ensure workplace safety and adherence to guidelines.
Attend annual department trainings to stay current with practices and regulations.
Answer telephone inquiries, read laboratory results, and provide accurate information as needed.
Perform other duties as assigned by management.
Education:
High School Diploma or GED.
Valid Phlebotomy certification for the state in which you are employed (certification required for CA, LA, NV, and WA).
Experience and Required Skills:
Minimum of 6 months' work experience performing venipunctures in a fast-paced lab or hospital setting (0-2 years of experience preferred).
Proficiency with Microsoft Office Suite.
Excellent patient interaction skills, both in person and by phone.
Strong attention to detail and the ability to work independently in a fast-paced environment.
Preferred Qualifications:
Strong patient interaction skills and the ability to handle inquiries professionally.
Ability to work independently and efficiently, demonstrating a keen attention to detail.