Welcoming you to Endless Opportunities

• Provide front desk reception services and manage incoming phone calls, including appointment scheduling.
• Enter all scheduled appointments into the Electronic Medical Record (EMR) system.
• Greet employees, provide necessary medical forms, and guide them in completing forms electronically.
• Assist employees with completing EMR questionnaires electronically.
• Complete initial clinic entries into the EMR system and ensure all data is accurately recorded.
• Scan and upload relevant documents into the EMR system for easy access.
• Record and manage disability-related calls in the EMR system.
• Maintain spreadsheets and reports for medical surveillance purposes.
• Contact employees to schedule appointments for medical surveillance and monitor compliance.
• Provide administrative support for employee case management, ensuring proper documentation.
• File and maintain financial records, correspondence, and manage mail processing.
• Purchase and maintain office supplies and medical equipment as needed.
• Prepare reports, spreadsheets, and graphs as requested by clinicians for patient care or administrative needs.
• Arrange external referrals, as directed by clinicians.
• Use medical terminology in communications with staff and patients to ensure clarity and accuracy.
• Maintain confidentiality and follow legal and ethical guidelines at all times.
• Assist in preparation for audits (1st and 2nd party) to ensure compliance.
• Perform other duties as assigned that align with the position.

• Measure and record vital signs for patients, ensuring accuracy.
• Communicate the patient's chief complaint to the clinician for proper diagnosis and treatment.
• Perform routine surveillance screenings and tests, including:
• Random drug screens
• Pulmonary function tests (PFT)
• Audiograms
• Vision screenings
• Phlebotomy and collection of lab specimens
• Electrocardiograms (EKGs)
• Assist clinicians during patient exams as needed.
• Clean and change exam table coverings between patient visits to maintain hygiene standards.
• Perform basic first aid procedures, including dressing changes and bandage application, as directed by clinicians.
• Provide employee care within the work setting under the supervision of clinical staff.

• High School Diploma or equivalent; additional training in medical office administration or a related field is preferred.
• Basic knowledge of medical terminology.
• Certification in phlebotomy or related clinical tasks is preferred, or the willingness to obtain it.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.

• Experience working in a medical office or healthcare setting.
• Familiarity with Electronic Medical Record (EMR) systems.

• Phlebotomy certification (preferred).
• CPR/BLS certification (preferred).

Education: High School

Certification: Basic Life Support