Welcoming you to Endless Opportunities

• H.S. Diploma/GED AND 2+ years medical office experience OR 2+ years customer service experience required. 
• Associate Degree preferred.

• Previous EPIC experience highly preferred.
• Temp to perm position based on practice needs and performance. 

• The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high-quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets.
• The PSA is responsible for the arrival and/or departure activities of patients in the practice, managing and handling patient calls and inquiries, coordinating patient appointments, updating patient insurance/billing information, and performing point of service activities.
• The PSA may function in a physician practice or a call center environment. Rotation between PSA functions and/or departments may be required.

Education: High School