Welcoming you to Endless Opportunities

• Provide telephone triage to patients, assessing symptoms and advising on appropriate care or treatment.
• Educate patients on managing their health conditions, treatments, and preventive care strategies.
• Coordinate patient care by collaborating with healthcare providers and ensuring timely follow-up.
• Manage and prioritize callbacks for sick or urgent patient concerns, ensuring timely responses.
• Document patient interactions and care provided, maintaining accurate and up-to-date records.
• Work collaboratively with other healthcare team members to ensure seamless patient care.
• Assist with patient scheduling and referrals as necessary to ensure continuity of care.

• Current Registered Nurse (RN) licensure.
• Strong communication skills, including the ability to provide clear instructions and guidance over the phone.
• Excellent time-management skills with the ability to prioritize tasks effectively.
• Ability to work both independently and as part of a healthcare team.
• Experience in a clinical or ambulatory care setting is preferred.

• Previous experience in telephone triage or ambulatory care nursing.
• Knowledge of patient care coordination and healthcare provider collaboration.

• Basic Life Support (BLS) certification required.

Certification: Basic Life Support