The Quality Control/Indexing Technician plays a critical role in ensuring the accuracy and organization of medical records. This position is responsible for scanning, indexing, and managing medical documents while adhering to established procedures and accuracy standards. The ideal candidate will demonstrate attention to detail, strong organizational skills, and the ability to work efficiently in a healthcare setting.
Key Responsibilities
Retrieve documents from the scanning shelf and perform the scanning process according to established procedures, maintaining an accuracy rate of 97% or higher.
Perform the indexing process with 99% accuracy.
Ensure all scanned documents are correctly positioned and identify any errors, making corrections with 99% accuracy.
Merge documents within an encounter as appropriate, ensuring 99% accuracy.
Insert pages or documents into the correct location when necessary, maintaining 99% accuracy.
Ensure patient names and medical record numbers are documented on each page 100% of the time.
Review assigned workload daily to ensure all tasks are processed in a timely manner.
Track and manage medical record release requests, follow up with physician offices, and log the receipt of medical records.
Prep medical records for physician review, scan documents after review, and ensure appropriate labeling.
Maintain an organized medical records scanning process to ensure compliance with HIPAA regulations.
Assist the Ancillary Secretary with additional duties, including scanning and faxing EKG reports and "print packages" for consultation referrals.
Perform other duties as assigned.
Required Qualifications
Strong communication skills (both written and verbal).
Ability to follow direction and complete tasks with attention to detail.
Excellent organizational skills and attention to accuracy.
Ability to operate a copier, printer, and fax machine.
Basic computer skills and familiarity with office software.
Ability to answer phones and direct inquiries appropriately.
Basic understanding of medical terminology.
Preferred Qualifications
1 year of previous clerical experience, preferably in a Medical Records department or other healthcare setting.
Certifications
N/A (No certifications required for this position).
Education
Required: N/A
Preferred: Previous experience in clerical or healthcare settings is a plus.