Welcoming you to Endless Opportunities

• Clinical Duties:
• Demonstrate enthusiasm and engagement in contributing to the care delivery needs of patients and families.
• Foster an inclusive environment that promotes patient- and family-centered care for a diverse community.
• Accept patient care assignments within the scope of training and current standards of practice.
• Collaborate with the LIP, LPN, or RN to gather data for assessing, planning, and evaluating care.
• Participate as a member of the healthcare team, contributing to a supportive and therapeutic environment aimed at achieving patient goals.
• Accurately obtain vital signs, assess the patient's health status, administer care within scope of practice, and document in the electronic health record (EHR).
• Perform routine tests such as electrocardiograms, vision/hearing screenings, and collect specimens for lab tests.
• Participate in team-based care and patient education initiatives to support the health and wellness of patients.
• Reinforce patient education and instructions provided by the LIP, LPN, or RN.
• Participate in quality improvement initiatives and compliance readiness activities.
• Assist with prescription management, including pending new prescriptions, renewals, prior authorizations, and medication reconciliation.
• Follow approved clinical guidelines to send orders for radiology, lab tests, and other care needs requiring LIP authorization.

• Answer and transfer telephone calls professionally and efficiently.
• Schedule and register patients for appointments or procedures, confirm appointments, and prepare necessary documentation for patient visits.
• Verify patient information upon arrival and ensure all necessary forms are completed.
• Complete and submit billing/fiscal information after each visit, including collecting co-payments and daily reconciliation.
• Assist with special projects as directed and support training and orientation for new staff.
• Maintain patient privacy and confidentiality according to HIPAA guidelines.
• Utilize organizational resources effectively, including time management, supplies, equipment, and other assets.
• Assist with front-end operations, including check-in/out, handling scripts, and managing prior authorizations.
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• Previous experience in a medical assistant or similar healthcare role preferred.
• Strong knowledge of front-end operations, including patient check-in/check-out, prescription management, and prior authorizations.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with patients, families, and healthcare teams.
• Proficiency with electronic health records (EHR) systems and general office equipment.
• Ability to maintain confidentiality and comply with HIPAA regulations.
• Strong organizational skills with attention to detail and ability to multitask.

• Certification as a Medical Assistant (CMA, RMA) or similar credentials is preferred.
• Experience with scheduling and billing systems is a plus.

• Medical Assistant certification (preferred).
• CPR certification (preferred).

Certification: Medical Assistant Certification