Welcoming you to Endless Opportunities

• Obtain blood specimens from patients as needed, serving as a backup when required.
• Collaborate with medical technologists and client services to resolve specimen-related issues promptly and effectively.
• Act as a liaison between Faulkner Hospital Laboratory and external clients to ensure excellent service delivery.
• Manage a team of 18+ phlebotomy staff, providing guidance, support, and leadership to enhance team performance.
• Conduct regular inventory checks and maintain adequate supplies to prevent service disruptions. Place supply orders through Workday as needed.
• Orient, train, and mentor new employees and students in all phlebotomy-related activities to ensure high service standards.
• Conduct annual competencies to assess and maintain staff proficiency in phlebotomy techniques and protocols.
• Manage resources effectively across the Phlebotomy, Accessioning, and Sendout areas to optimize operational efficiency.
• Demonstrate strong leadership, organizational, planning, and interpersonal skills.
• Participate in hiring processes, including interviewing candidates and assisting with recruitment decisions.
• Support workflow and process improvement initiatives to enhance efficiency and service quality within the lab.
• Perform annual performance evaluations for team members, providing constructive feedback and development opportunities.

• Bachelor’s degree in Medical Laboratory Science, Phlebotomy, or a related field (preferred).
• Certification in Phlebotomy (e.g., ASCP, NPA) or equivalent credentials.
• Proven leadership experience in a phlebotomy or clinical laboratory setting.
• Strong knowledge of phlebotomy procedures, specimen handling, and laboratory operations.
• Excellent communication and interpersonal skills, with the ability to lead and motivate a diverse team.
• Proficiency with laboratory applications such as Epic, Sunquest, and scheduling tools like When2Work, UKG, and Workday.
• Strong organizational and time-management skills with the ability to multitask effectively.

• Experience in process improvement initiatives within a healthcare setting.
• Knowledge of laboratory accreditation standards (e.g., CLIA, CAP).
• Advanced skills in data analysis and reporting for quality improvement.

• Required: Phlebotomy certification (ASCP, NPA, or equivalent).
• Preferred: Additional certifications in leadership, laboratory management, or healthcare administration.

Education: Bachelors Degree

Certification: Phlebotomy Certification