Welcoming you to Endless Opportunities

1. Provide departmental support by performing receptionist and clerical duties
2. Schedule patient appointments efficiently and accurately
3. Answer telephone calls promptly, gather screening information, manage messages, and provide routine information
4. Retrieve voicemail messages, return calls, and forward messages as needed
5. Manage patient referrals and review health insurance payor information
6. Organize and maintain patient records, logs, and other control systems, ensuring accuracy, confidentiality, and easy retrieval
7. Coordinate new patient onboarding and related processes
8. Support clinical scheduling and front desk check-in functions
9. Assist with special projects and administrative tasks as assigned

1. High school diploma or equivalent required
2. Minimum of two years of medical office experience preferred
3. Previous front desk or customer service experience in healthcare required
4. Experience working with surgeons and clinical scheduling preferred
5. Familiarity with electronic health records (EHR), preferably Epic

1. Associate’s degree or higher preferred
2. Demonstrated ability to multi-task, prioritize, and thrive in a high-volume outpatient setting
3. Strong interpersonal skills, empathy, and a positive attitude towards patient care

1. None specifically required for this role

Education: High School