The Accounts Receivable Manager is responsible for managing the billing and cash receipts functions for agency programs. This role oversees the Accounts Receivable (AR) department, ensuring accurate and timely billing, collections, and cash application. The manager leads a team of AR specialists, monitors aging reports, resolves billing inquiries and disputes, and collaborates with other departments to streamline processes and improve cash flow. The position also involves analyzing AR data to identify trends, implement strategies to reduce outstanding balances, and enhance the organization’s overall financial performance.
Key Responsibilities
Manage all aspects of billing, collections, and cash receipt posting for multiple funding sources.
Oversee agency billing processes to ensure that all non-public school contracts and individual service agreements are accurately set up for billing.
Resolve billing issues and manage past-due accounts with internal staff, county agencies, and school district personnel.
Maintain vendor relationships and ensure accurate information exchange with funding sources, including counties and school districts.
Advise clinical and management teams on compliance requirements, reporting needs, and billing-related procedures.
Manage contract revenue accruals and adoption accrual processes.
Assign duties and review work for accuracy, completeness, and adherence to policies and procedures.
Develop and implement standardized Accounts Receivable procedures and internal controls to increase departmental efficiency and effectiveness.
Prepare and analyze monthly management reports, including detailed AR aging reports.
Stay current with industry trends, regulations, and technology that impact the AR function.
Oversee all AR department activities, including hiring, training, performance management, and disciplinary actions.
Collaborate with management to develop and administer organizational policies and procedures.
Manage audit inquiries related to billing and AR operations.
Perform other related duties as assigned to support departmental or organizational objectives.
Required Qualifications
Education: Bachelor’s degree in Accounting, Finance, or a related field.
Experience:
Minimum of five (5) years of Accounts Receivable experience in managed care, private billing, government funding programs, or insurance.
Minimum of five (5) years of supervisory or management experience leading an AR or billing team.
Strong understanding of billing cycles, collections processes, and cash application procedures.
Excellent analytical, organizational, and leadership skills.
Proficiency with accounting software and Microsoft Office Suite (Excel, Word, Outlook).
Preferred Qualifications
Experience in healthcare or human services environments.
Demonstrated ability to implement process improvements and internal controls.
Proven track record of improving cash flow and reducing outstanding receivables.
Certifications
None required.
CPA or CMA certification preferred but not mandatory.