We are seeking a Regional Director of Operations to lead and oversee multi-site operations across key functional areas, including sterile processing, transportation, and facilities. This role is responsible for driving operational excellence, ensuring regulatory compliance, and aligning regional operations with organizational strategy. The ideal candidate will bring strong leadership capabilities, experience managing large-scale operations, and the ability to drive performance and continuous improvement across multiple locations.
Key Responsibilities
Provide leadership oversight across regional operational functions, including sterile processing, transportation, and facilities
Lead and develop site-level leaders, including directors, managers, and coordinators
Establish regional priorities, performance goals, and operational standards
Align site operations with organizational strategy and growth initiatives
Drive operational integration across departments to ensure seamless execution
Ensure adherence to regulatory and accreditation standards across all sites
Oversee audit readiness, inspection outcomes, and compliance activities
Standardize workflows, documentation, and processes across facilities
Monitor operational performance and proactively address risks
Mentor and coach leadership teams while building succession pipelines
Drive performance management and accountability frameworks
Support hiring strategies and onboarding for key leadership roles
Own regional performance metrics including quality, turnaround time, and service reliability
Lead root cause analysis and implement corrective actions
Identify and scale best practices across sites and functions
Drive continuous improvement initiatives to enhance efficiency and outcomes
Collaborate with internal teams and external partners to meet service expectations
Represent the region in executive-level discussions and strategic planning
Required Qualifications
10+ years of operational experience, including at least 5+ years in multi-site leadership roles
Demonstrated experience leading operations across multiple functions such as sterile processing, logistics, or facilities
Strong knowledge of regulatory standards within healthcare and transportation environments
Proven ability to lead, mentor, and develop high-performing teams
Experience managing operations in high-growth or multi-site environments
Strong strategic thinking, problem-solving, and decision-making skills
Excellent communication and stakeholder management skills
Preferred Qualifications
Certification in sterile processing (CRCST or equivalent)