Medical Assistants I provide patient care under the orders and guidance of clinicians in accordance with Client clinic protocols and policies. Medical Assistant I, under Clinic Operations Management supervision, will perform various assignments within their scope of practice to support comprehensive quality medical care. Medical Assistants will be providing support in various clinic departments within Client that include, but not limited to, Primary Care, Pediatrics, OB/GYN, Optometry, and Podiatry.
Essential Responsibilities:
Prepare, clean and stock exam rooms daily as per supply/instrument check list
Review electronic patient chart information to prepare for patient visits
Huddle daily with providers to plan for patient visits.
Prepare patients for exams to include, but not limited to, point of care tests or procedure
Document completed patient screening questionnaire in EHR
Prepare instruments, equipment and trays for patient visits
Pend in-house lab orders and vaccines
Vaccine administrations
Carry out patient rooming responsibilities
Gap In Care completion
Perform downtime procedure, as needed
Proper specimen collection and procedure
Continually monitor patient flow, including wait times in exam rooms, or remind providers when they are running behind.
Addressing Electronic Health Records (EHR) pool messages within 24-48 hrs., as appropriate
Understand qualifications for county insurance programs and Sliding Fee Program
Familiarity and utilization of de-escalations techniques
Enroll eligible patients into county insurance (e.g. EWC, CDP, FPACT)
Knowledge of all Client services
Registration and check-in process and procedure
Navigate health plan portals to verify insurance eligibility
Provide patient education materials and instructions for referrals, imaging, and tests
Consistently demonstrate GUEST principles toward patients, colleagues, supervisors and external customers and suppliers.
Make robust confirmation calls
Scheduling appointments
Medication reconciliations
Comply with all regulatory and clinic procedures and measures, HIPAA, and exam room and lab cleanliness, infection control and waste disposal as per protocol.
Stock clinic supplies, purge expired items, and other clinic duties as assigned
Work flexible schedule including evenings, weekends and overtime, as necessary and work at any other Client clinic as assigned.
Secondary Responsibilities:
Attend huddles, meetings, workshops, and trainings, as needed
Perform other related duties as assigned by supervisor
Qualifications:
Required Education, Experience, Training:
High School Diploma or equivalent
Certification of completion in Medical Assistant
BLS Certification
Preferred Education, Experience, Training:
3-6 months’ healthcare work experience.
EHR familiarities
Familiar with Microsoft Office Suites
Bilingual preferred
Physical Demands:
This position requires:
Sitting, walking, and standing associated with a normal medical, clinical and administrative office environment, with some bending, reaching, stretching, and lifting up to 25 pounds.
Manual dexterity for tasks involving standard office equipment and computer keyboard, including repetitive movements, such as typing.
Traveling to work sites, including some exposure to outside elements.
Exposure to potentially dangerous materials and situations, requiring adherence to extensive safety precautions and possibly the use of protective equipment.