We are seeking a detail-oriented Administrative Support professional to ensure smooth daily operations within our office. This role involves managing schedules, supporting providers, and maintaining a welcoming environment for both patients and staff.
Key Responsibilities
Manage scheduling, scanning, and follow-up for appointments and re-scheduling
Handle billing and insurance processes with accuracy
Monitor patient feedback and assist with outreach as needed
Perform front-of-house duties including check-in/check-out, insurance verification, copay collection, and paperwork tasks
Provide ad hoc support to in-office providers and manage desktop operations
Execute opening and closing duties daily, ensuring office upkeep
Maintain the look and feel of patient and employee-facing spaces
Restock supplies in waiting rooms, exam rooms, and restrooms
Organize and maintain office resources
Required Qualifications
Minimum of 12 months of relevant work experience in customer service
Ability to multitask effectively in a fast-paced environment
Strong communication skills with patients and clinical staff
Must have at least 2 years of recent experience in the specialty within the past 2 years.
Preferred Qualifications (if any)
Prior experience in healthcare or medical office settings
Certifications (if any)
None required
Additional Information
No onsite parking available; office is accessible via MTA